Customer service

1.1 General data webshop

Identity owner webshop

C.J. van der Wal

't Schaar 49, 1261 MZ, Blaricum (this is not a visiting address)

In case of pick-up an appointment will be made via e-mail.

Telephone number: 06-57302880 (reachable from Monday to Friday from 09.00 to 18.00 hours)

E-mail address: [email protected]

Chamber of Commerce number: 75253240

VAT identification number: NL001530610B38

 


Correspondence address:

Binnendelta 1T

1261 WZ Blaricum

 


1.2 Can I shop/pay online at Onlinedierenwereld safely and is my data safe?

Our webshop is secured according to the 256 bit SSL standard. An SSL connection is an encrypted connection between the server and visitors. You can easily recognize this SSL connection by the https:// in the URL. On pages where data must be protected, such as in the checkout, customers will be directed to https://domeinnaam.webshopapp.com. This is a secure environment.

Our webshop also works via a secure data storage point, which uses a secure connection with a 256bit SSL certificate. All data exchange between our webshop and the database is encrypted. Personal data, payment details and all other private customer data are sent or stored encrypted.

 


1.3 Repacking when weight is too high.

It sometimes happens that when sending several bags of birdseed, the weight of the packaging is just over 30 kilos. The cause may be heavier packaging, slightly more content in the ordered product, etc., etc.  We will therefore adjust / repack the packaging so that no extra package and the additional shipping costs are needed to send the package(s).

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